Terms of Service
Last updated: July 22, 2026
These Terms of Service (“Terms”) govern your access to and use of the website jamesflooring.com and related services (“Services”) operated by James Flooring LLC (“we,” “us,” or “our”). By using our Services you agree to these Terms.
1. Business Information
James Flooring LLC
950 N Bechtle Ave, Springfield, OH 45504
Phone: (937) 325-5541
2. Use of the Site
You may browse product catalogs, request quotes, and contact us through the Site. You agree not to misuse the Site — for example by scraping in a way that harms performance, attempting to gain unauthorized access, or submitting false information through our forms.
3. Quotes, Pricing, and Availability
Product pricing, availability, and specifications shown on the Site are provided in good faith and may change without notice. Any online quote request is an inquiry, not a binding offer. Written estimates provided in-store or after an in-home measurement are the source of truth for a specific project.
4. Installation and Warranties
Installation work is warranted per the terms of your signed work order. Product warranties are provided by the manufacturer of each product and vary by brand and collection.
5. Communications and SMS
When you submit a quote request, we may contact you by phone, email, or text to follow up about your project. Marketing text messages are only sent to customers who explicitly opt in on our forms. See our SMS Terms for details on frequency, opt-out, and message-and-data-rate disclosures.
6. Privacy
Our handling of personal information is described in our Privacy Policy.
7. Intellectual Property
Site content — including logos, photographs, product photography, and text — is owned by James Flooring LLC or its licensors. You may not reproduce or redistribute site content without written permission, except for personal, non-commercial browsing.
8. Third-Party Content
The Site may embed maps, review widgets, financing links, and other third-party content. We are not responsible for the accuracy or availability of third-party content.
9. Disclaimer of Warranties
The Site is provided “as is” without warranties of any kind. To the fullest extent permitted by law we disclaim all implied warranties, including merchantability and fitness for a particular purpose.
10. Limitation of Liability
To the fullest extent permitted by law, James Flooring LLC will not be liable for any indirect, incidental, special, or consequential damages arising out of your use of the Site.
11. Governing Law
These Terms are governed by the laws of the State of Ohio, without regard to conflict-of-laws principles. Venue for any dispute will be the state and federal courts located in Ohio.
12. Changes to These Terms
We may update these Terms from time to time. The “Last updated” date at the top of this page reflects the most recent revision. Continued use of the Site after changes take effect constitutes acceptance of the updated Terms.
13. Contact
Questions about these Terms? Call us at (937) 325-5541 or visit our showroom at 950 N Bechtle Ave, Springfield, OH 45504.