SMS Terms of Service

Last updated: February 22, 2026

1. Program Description

James Flooring ("we," "us," "our") offers a text messaging program for customers who opt in. Messages may include appointment reminders, scheduling confirmations, order status updates, and service-related information.

2. Opt-In

By providing your phone number and checking the consent checkbox on our website (jamesflooring.com/sms-opt-in or jamesflooring.com/quote), or by scanning a QR code at one of our store locations, you expressly consent to receive autodialed text messages from James Flooring at the number provided. Consent is not a condition of any purchase.

3. Message Frequency

Message frequency varies based on your appointments and service activity. You may receive up to approximately 10 messages per month.

4. Message & Data Rates

Standard message and data rates may apply. Check with your mobile carrier for details about your messaging plan.

5. Opt-Out

You may opt out at any time by texting STOP to any message received from us. You will receive a one-time confirmation message. After opting out, you will no longer receive text messages from James Flooring unless you re-subscribe.

6. Help

For help or questions about the text messaging program, text HELP to any message received from us, call (937) 325-5541, or visit jamesflooring.com.

7. Privacy

Your phone number and opt-in information will be used solely for the purpose of sending you the messages described in this program. We will not sell, rent, or share your phone number with third parties for their marketing purposes.

8. Supported Carriers

Service is available on all major US mobile carriers. Carriers are not liable for delayed or undelivered messages.

9. Contact Us

James Flooring
950 N Bechtle Ave, Springfield, OH 45504
Phone: (937) 325-5541
Website: jamesflooring.com